We don't just talk about how much your data matters to us — we show it. Here you'll find a clear explanation of how Maxbaji collects, stores, and protects your information.
Six Core Principles That Guide How We Protect Your Privacy
Important: By using the Maxbaji platform, you are considered to have consented to this Privacy Policy. If you have any questions about the policy, support@maxbaji.comto write to us.
Maxbaji collects various types of data in order to provide its services. These can be broadly grouped into three categories.
| Data Type | Example | Why It's Needed |
|---|---|---|
| Identity-Related | Name, date of birth, national ID number | Age Verification & KYC |
| Communications | Mobile Number, Email Address | Account Verification & Support |
| Financial | BKash/Nagad number, transaction history | Payment Processing & AML |
| Usage-Related | Game history, betting patterns, login times | Service Improvement & Security |
| Technical | IP address, device information, browser type | Fraud Prevention & Security |
| Location | Approximate Geographic Location (IP-based) | Regulatory Compliance Verification |
Please note — Maxbaji never stores your full bank account number or card details directly. When transactions are processed through a payment gateway, that information is held by the respective service provider.
Maxbaji collects data through several methods. The most direct is the registration form — where you provide information yourself. In addition:
Automatic Collection: When you use the website or app, certain technical information (IP address, session duration, page visits) is collected automatically. This is standard practice across most websites and is primarily used for security and service improvement.
Cookies & Similar Technologies: Cookies are used to store information about your preferences, login status, and browsing behavior. You can manage cookie settings through your browser, but please note that disabling certain cookies may affect the functionality of some platform features.
Third-Party Verification: Regulator-approved third-party services may be used to verify national ID documents during the KYC process. Only verification-related data is shared in such cases.
Maxbaji uses the data it collects only for specific, legitimate purposes. The primary uses are outlined below:
Service Delivery: Creating an account, processing payments, accepting bets, and delivering results — none of this is possible without data. This is the most fundamental use.
Security Assurance: Transaction and behavioral data is analyzed to detect fraud, prevent unauthorized access, and guard against money laundering.
Legal Compliance: Certain data must be retained and reported to comply with regulatory requirements.
Service Improvement: Analyzing usage data helps us understand which features are working well and where improvements are needed. This analysis is generally carried out on anonymized data.
Contact: Your mobile number and email are used to send account notifications, transaction confirmations, and important updates. If you've given consent, promotional messages may also be sent.
Good to Know: Maxbaji never sells your data to third parties for advertising purposes. If you no longer wish to receive promotional emails, you can unsubscribe at any time.
This is probably the most important question. Maxbaji only shares data in the specific circumstances listed below, and only the minimum information required:
Payment Providers: Relevant data is shared with bKash, Nagad, or Rocket to process transactions. Each of these companies has its own privacy policy.
KYC Service Providers: Necessary data may be shared with regulator-approved identity verification providers. They operate under strict confidentiality agreements.
Law Enforcement Agencies: Data may be shared with regulatory authorities in cases involving court orders, legal obligations, or anti-money laundering investigations.
Game Providers: When playing games from providers like Pragmatic Play or Evolution Gaming, only the minimum necessary data (such as a session ID) is shared. Personal identity information is never disclosed.
All service providers we work with operate under a Data Processing Agreement (DPA) and may not use data for any purpose beyond what is specified.
Maxbaji uses cookies on its website and app. Cookies are small text files stored on your device that help the website remember your preferences.
Types of cookies we use:
Essential Cookies: Used for login status, security tokens, and session management. The platform cannot function without these, so they cannot be disabled.
Performance Cookies: Data on how long you spend on each page and where issues occur is collected and used to improve our services. This data is not personally identifiable.
Functional Cookies: Stores your language preference, theme settings, and other personalization options. Disabling these means you'll need to reconfigure your settings each time you visit.
You can manage cookies through your browser settings. Keep in mind, however, that disabling essential cookies will prevent Maxbaji from functioning properly.
Maxbaji's servers are located in the Asia-Pacific region and operate in accordance with international security standards. Here's what we use to protect your data:
How long data is retained depends on its type. Personal data is kept for the duration of your account. After account closure, financial transaction records must be retained for up to 5–7 years in line with regulatory requirements. Once that period ends, the data is securely deleted.
As a Maxbaji member, you have several rights over your own data. To exercise any of them, contact us at support@maxbaji.com or reach out via live chat.
Maxbaji strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.
If a parent or legal guardian discovers that their minor child has created an account or submitted information on Maxbaji, please contact support@maxbaji.com immediately. We will promptly delete the account and all associated data.
Maxbaji uses multiple methods to verify age — collecting date of birth at registration, checking identity documents during KYC verification, and analyzing transaction behavior. We strongly recommend using parental control software to prevent minors from accessing the platform on shared family devices.
Maxbaji may update this Privacy Policy at any time. Changes are typically driven by one of three reasons — new legal requirements, updates to our services, or improvements based on member feedback.
For significant changes, you will be notified by email or in-app notification at least 30 days before they take effect. The "Last Updated" date is always displayed at the top of the page. Continued use of the platform after any changes constitutes acceptance of the updated policy.
Previous versions are available upon request. To view a comparison of changes, please contact support@maxbaji.com.
Contact us for any questions, requests, or complaints regarding this Privacy Policy. We take all requests seriously and typically aim to respond within 48 hours.
For formal data rights requests, it's best to submit them in writing via email — this gives you a record and makes processing easier on our end.
Privacy Contact: support@maxbaji.com — include "Privacy Request" in the subject line so your message reaches the right team promptly.
It's natural to feel cautious about sharing personal information online — especially in Bangladesh, where digital privacy is still a relatively new concept. Maxbaji understands this, and is committed to being fully transparent about how your data is handled.
Your mobile number and email are collected at registration, primarily for account verification and transaction confirmations. Maxbaji does not share your mobile number with any telemarketing companies. If you'd prefer not to receive promotional SMS messages, you can turn them off from your settings.
Many users ask about KYC verification — specifically, how safe is it to upload a photo of your national ID? Images uploaded to Maxbaji's KYC system are stored on encrypted servers and used solely for verification purposes. Once verification is complete, the original image is deleted after a set period, and only the verification record is retained.
Regarding browsing activity — Maxbaji tracks which games you play most or which pages you spend the most time on. This data is used to personalize your experience, such as displaying your favorite games on the homepage. This type of analysis does not identify you as an individual — it looks at overall behavioral patterns.
A question that comes up often — what happens to my data if Maxbaji shuts down? Even in that scenario, your data remains protected. In the event of a business transfer, the new entity will be bound by this same Privacy Policy, and members will be informed in advance.
If anyone contacts you by phone or email claiming to be from Maxbaji and asks for personal information — such as your password, OTP, or bank details — it's a scam. Maxbaji will never request information this way. If you receive such a message, ignore it immediately and report it to our support team.
A final word — protecting your privacy is not just a legal obligation for Maxbaji; it is an ethical one. Millions of members have trusted us with their information, and honoring that trust is our highest priority.
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SSL encryption, a strict privacy policy, and Bengali-language support — join the Maxbaji family with complete peace of mind.