Maxbaji regularly hosts sports and casino tournaments open to all registered members — no separate sign-up needed. Each tournament has its own rules, which are detailed on the promotions page.
General Rules for Points Calculation:
— Generally, 1 point is earned for every ৳100 wagered (rates may vary depending on the game type).
— Live betting earns more points than usual because the risk involved is higher.
— Leaderboard position is based on total points accumulated, not just winning bets.
— Tournaments run for a fixed period — bets placed outside that window do not count.
Prize Distribution: Cash or bonus credits are distributed to winners' wallets within 48 hours of the tournament ending. The top 10 prizes are typically the largest, though lower-tier prizes are often available as well. To view ongoing tournaments, Latest Promotions Go to page.
General Rules for Points Calculation:
— Generally, 1 point is earned for every ৳100 wagered (rates may vary depending on the game type).
— Live betting earns more points than usual because the risk involved is higher.
— Leaderboard position is based on total points accumulated, not just winning bets.
— Tournaments run for a fixed period — bets placed outside that window do not count.
Prize Distribution: Cash or bonus credits are distributed to winners' wallets within 48 hours of the tournament ending. The top 10 prizes are typically the largest, though lower-tier prizes are often available as well. To view ongoing tournaments, Latest Promotions Go to page.
A Maxbaji account may be temporarily locked or suspended for several reasons. Start by trying to identify the cause:
Temporary Lock (30 minutes): After five consecutive incorrect password attempts, your account is automatically locked for 30 minutes as a security measure. Simply wait 30 minutes, then log in with the correct password.
Verification Pending: If your KYC documents haven't been submitted or have expired, your account may be partially restricted. In that case, please upload your National ID to restore full access.
Security-Related Suspension: If suspicious activity is detected, Maxbaji may temporarily suspend your account. In this case, reach out via Live Chat or email support@maxbaji.com. Once your identity is verified, your account is typically reactivated within 2–4 hours.
Self-Exclusion: If you previously activated self-exclusion, your account cannot be reopened until that period has expired — this is an intentional safeguard.
Temporary Lock (30 minutes): After five consecutive incorrect password attempts, your account is automatically locked for 30 minutes as a security measure. Simply wait 30 minutes, then log in with the correct password.
Verification Pending: If your KYC documents haven't been submitted or have expired, your account may be partially restricted. In that case, please upload your National ID to restore full access.
Security-Related Suspension: If suspicious activity is detected, Maxbaji may temporarily suspend your account. In this case, reach out via Live Chat or email support@maxbaji.com. Once your identity is verified, your account is typically reactivated within 2–4 hours.
Self-Exclusion: If you previously activated self-exclusion, your account cannot be reopened until that period has expired — this is an intentional safeguard.
Maxbaji offers multiple support channels for members in Bangladesh, all with Bangla-language assistance:
Live Chat (Fastest): Click the chat icon at the bottom right of the website or app. An agent who speaks Bangla is typically connected within 2–5 minutes. Available 24/7, every day of the week.
Email Support: support@maxbaji.com — Email is best suited for complex issues such as KYC verification, account recovery, or dispute resolution. A detailed response is typically provided within 24–48 hours.
Quick Troubleshooting Tips:
— When contacting support, have your registered mobile number and a description of the issue ready.
— For payment issues, providing a transaction ID or screenshot helps resolve things faster.
— Response times on live chat may be slightly longer between midnight and 6 a.m.
Live Chat (Fastest): Click the chat icon at the bottom right of the website or app. An agent who speaks Bangla is typically connected within 2–5 minutes. Available 24/7, every day of the week.
Email Support: support@maxbaji.com — Email is best suited for complex issues such as KYC verification, account recovery, or dispute resolution. A detailed response is typically provided within 24–48 hours.
Quick Troubleshooting Tips:
— When contacting support, have your registered mobile number and a description of the issue ready.
— For payment issues, providing a transaction ID or screenshot helps resolve things faster.
— Response times on live chat may be slightly longer between midnight and 6 a.m.
Minimum Deposit Amount at Maxbaji ৳200. Deposits below this amount are not accepted. The maximum daily deposit limit is generally ৳50,000 — though this may vary based on your account tier and KYC verification status.
Payment Methods & Charges:
— bKash: Maxbaji does not charge any deposit fees. However, bKash's own service charges may apply.
— Nagad: Similarly, Maxbaji charges no fees on its end — any charges that apply are based on Nagad's own policy.
— Rocket: Fee structure is the same as bKash and Nagad.
— Bank Transfer: The bank's own transfer charges may apply.
Deposits are typically Within 5 minutes It will appear in your wallet. If it takes longer than 15 minutes, please contact support with your transaction ID.
Payment Methods & Charges:
— bKash: Maxbaji does not charge any deposit fees. However, bKash's own service charges may apply.
— Nagad: Similarly, Maxbaji charges no fees on its end — any charges that apply are based on Nagad's own policy.
— Rocket: Fee structure is the same as bKash and Nagad.
— Bank Transfer: The bank's own transfer charges may apply.
Deposits are typically Within 5 minutes It will appear in your wallet. If it takes longer than 15 minutes, please contact support with your transaction ID.
Maxbaji does not charge any processing fee on withdrawals. However, charges from the payment gateway or your bank may apply.
Withdrawal Limits:
— Minimum withdrawal: ৳500
— Daily maximum: usually ৳25,000 (may be higher for KYC-verified accounts)
— VIP members receive higher daily limits.
Processing time:
— bKash / Nagad / Rocket: typically 15 minutes to 2 hours
— Bank Transfer: 1–3 Business Days
Important: KYC verification must be completed before making a withdrawal. Withdrawals can only be processed to the same number or account used for the original deposit.
Withdrawal Limits:
— Minimum withdrawal: ৳500
— Daily maximum: usually ৳25,000 (may be higher for KYC-verified accounts)
— VIP members receive higher daily limits.
Processing time:
— bKash / Nagad / Rocket: typically 15 minutes to 2 hours
— Bank Transfer: 1–3 Business Days
Important: KYC verification must be completed before making a withdrawal. Withdrawals can only be processed to the same number or account used for the original deposit.
If your mobile number hasn't changed, resetting your password is straightforward:
Standard method (number unchanged):
1. On the login page, click the "Forgot password?" link.
2. Enter your registered mobile number or email address.
3. A 6-digit OTP will be sent to that number — usually within 30 seconds.
4. Set a new password using the OTP.
If your mobile number has changed (complex cases):
In this case, email us directly at support@maxbaji.com. In your email, please include:
— The old mobile number provided at registration
— Registered name and date of birth
— Your National ID number or a scanned copy
Once your identity is verified, the support team will arrange for an OTP to be sent to your new number. This is typically resolved within 24 hours.
Standard method (number unchanged):
1. On the login page, click the "Forgot password?" link.
2. Enter your registered mobile number or email address.
3. A 6-digit OTP will be sent to that number — usually within 30 seconds.
4. Set a new password using the OTP.
If your mobile number has changed (complex cases):
In this case, email us directly at support@maxbaji.com. In your email, please include:
— The old mobile number provided at registration
— Registered name and date of birth
— Your National ID number or a scanned copy
Once your identity is verified, the support team will arrange for an OTP to be sent to your new number. This is typically resolved within 24 hours.
To receive the Maxbaji Welcome Bonus, two conditions must be met — completing registration and making your first deposit.
How to claim your bonus:
1. Complete registration and verify your mobile number.
2. First Time Minimum ৳200 Make a deposit.
3. Once your deposit is confirmed, the bonus is credited to your wallet automatically — no separate code or manual claim required.
4. Your bonus will typically appear within 5–15 minutes.
What to Do If Your Bonus Hasn't Arrived: If it hasn't arrived after 30 minutes, contact support. In some cases a promo code may be required — On the Promotions page View current code.
Important: Bonus balance cannot be withdrawn directly. It converts to cash only after the wagering requirement (typically 5x–10x) has been met. Full terms and conditions are available on the promotions page.
How to claim your bonus:
1. Complete registration and verify your mobile number.
2. First Time Minimum ৳200 Make a deposit.
3. Once your deposit is confirmed, the bonus is credited to your wallet automatically — no separate code or manual claim required.
4. Your bonus will typically appear within 5–15 minutes.
What to Do If Your Bonus Hasn't Arrived: If it hasn't arrived after 30 minutes, contact support. In some cases a promo code may be required — On the Promotions page View current code.
Important: Bonus balance cannot be withdrawn directly. It converts to cash only after the wagering requirement (typically 5x–10x) has been met. Full terms and conditions are available on the promotions page.